Our Team

Keith Majors

Agency Owner

Keith Majors has been licensed in insurance since 2016, bringing more than 15 years of experience helping people protect what matters most and become who they are. He views insurance as a conversation at a time, guiding individuals, families and business owners through insurance decisions, claims accidents, property damage, life changes, and the moments when impossible coverage and clear guidance matter most.

A U.S. Air Force veteran and proud Flagstaff resident since 2010, Keith founded Majors Insurance Inc. in 2022 after more than a decade in the insurance industry. His path to agency ownership shaped the way he runs his business today, with an emphasis on persistence, personal responsibility and treating people the right way the first time, every time, so he built a local insurance agency people actually want to refer.

Today, Keith is recognized as one of Arizona's top rated Allstate agents and one of Northern Arizona's top Google ranked Allstate agencies, with a 5.0-star rating on Google, strong local reviews, and a reputation built on personal service, clear guidance, and showing up when it matters. His professional achievements include earning Allstate's Elite Agent recognition and being named a national summit attendee. Through Majors Insurance, Keith and his team serve thousands of customers throughout Arizona.

Keith's work has also earned multiple community recognitions, including being named Best of Nextdoor two years in a row. That recognition reflects the trust of the neighbors, families, and local residents he is proud to serve across Flagstaff, Coconino County, Northern Arizona, and communities throughout the state.

Clients trust Keith because he returns his name on more than a policy: he takes the time to explain coverage clearly, review policies carefully, and help customers make confident decisions about their home, auto, renters, life, business, and personal insurance needs. Whether someone is preparing for wildfire season, recovering from storm damage, driving with the first, navigating a claim or accident, facing a total loss, or simply trying to understand what coverage, Keith is known for stepping in with steady guidance and local support.

He lives in the neighborhoods he protects, and it shows in how he approaches personal service that the community is proud to recommend. When he is not in the office, Keith enjoys hiking, exploring the region, and spending time with his family. He lives here because he has family here, serves here, and understands the people and risks that make this community uniquely Arizona.

Whether it is a new policy, a review of coverage you already have, or dependable protection, clear guidance, and truly personal service the community and people there are is: Local agents who genuinely care.

Agent license for Keith Majors: AZ 1046940

Veean Riggs

Customer Service Manager

Veean Riggs is licensed in Property & Casualty as well as Life & Health, and is dedicated to helping individuals and families find coverage that fits their needs with clarity and confidence.

Originally from St. David, Arizona, Veean brings a strong sense of community and care into her work. She enjoys reading, sewing, games, hiking, and camping, and values the time she gets to spend with her family.

With a thoughtful and approachable style, Veean focuses on building real relationships and helping clients make informed decisions to protect what matters most.

Genda Donley

Personal Financial Representative

Genda Donley brings more than 24 years of experience in the financial industry and years of experience as a Personal Financial Representative. She has personally advised working on the financial and retirement side of people and depends on their priorities, and helps them create a customized plan for a range of financial strategies.

Genda offers a wide range of financial products such as Life, Annuities, Mutual Funds, Retirement & College Savings Plans.

With a customer-first approach and decades of trusted experience, Genda is dedicated to helping individuals and families create customized choices that support their long-term financial goals with confidence and clarity.